Terms of Service

By using Protocol, you agree to these Terms, the Privacy Policy, and the Medical Disclaimer. If you don't agree, please don't use the app.

What Protocol is: a personal wellness-tracking tool. You record information about yourself — your own treatments, supplements, doses, schedules, reminders, workouts, nutrition, and weight. Protocol does not give medical advice, does not make treatment decisions, and does not recommend, prescribe, diagnose, or interpret anything. It records and displays what you enter. You are the only actor. See the Medical Disclaimer.

Eligibility: you must be at least 18 years old to use Protocol, and the information you enter must be your own (unless you have authorization to record someone else's).

License: we grant you a personal, non-transferable, revocable license to install and use the app on your own devices, for your own personal wellness tracking.

Accounts: the app is local-only today — there is no account and nothing to sign into. If we add optional cloud sync later, we'll update these Terms first.

Acceptable use: don't use the app unlawfully, don't try to access our systems or other users' data, don't reverse-engineer the app, and don't record another person's information without their authorization.

Subscription: Protocol is offered as a whole-app auto-renewing subscription (about $10/month, price to be finalized) billed through the Apple App Store or Google Play. It automatically renews at the then-current price unless you cancel at least 24 hours before the current period ends. Manage or cancel your subscription in your App Store / Google Play account settings — not in the app. Refunds are handled by Apple or Google under their policies. If your subscription lapses, your on-device data stays on your device; only access to paid features is affected.

Your data: you own the wellness data you enter. It stays on your device and never leaves except when you export or share it — as a PDF or interactive HTML file — through your phone's share sheet.

No warranty: the app is provided "as is," without warranties of any kind. Any calculations the app shows — macro targets, calorie estimates, adherence rates, trends — are estimates only, computed from general formulas, and may contain errors.

Limitation of liability: to the maximum extent the law allows, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the greater of what you paid us in the past 12 months or $100.

Termination: you can stop using the app anytime. Uninstalling removes your local data — there's no account to delete.

Governing law: Texas, USA, with venue in Travis County. Before filing a claim, please contact us and try to resolve it informally for at least 30 days.

Changes: we may update these Terms. Material changes will be announced in-app with a new effective date.

Contact: support@multifactorsolutions.net MultiFactor Solutions, LLC · 7310 Menchaca Rd, #150091, Austin, TX 78715